Eac365 Privacy Policy

Welcome to eac365. We believe your privacy is a fundamental right. This Privacy Policy explains in detail how eac365 collects your personal information, how it is used, and how it is kept secure. By using the eac365 platform, you agree to this Privacy Policy.

1. What Types of Data We Collect

Eac365 collects various types of information to deliver its services. This data falls into two broad categories: information you provide directly, and information collected automatically.

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential address and country
• National ID or Passport Number (during KYC verification)
• Payment method details (Mobile Banking, Nagad, Rocket account numbers)

1.2 Automatically Collected Data

• IP Address & Device Type
• Browser and operating system information
• Platform access times and session data
• Gaming Activity & Transaction History
• Cookies & Local Storage Data

2. How Data Is Collected

Eac365 collects information through several methods. We are being fully transparent about each one.

2.1 During Registration and Account Updates

When you create an account on eac365 or update your account details, you provide information directly to us. This data is used for account management and identity verification.

2.2 During Platform Use

Certain information is recorded automatically when you play games, make deposits or withdrawals, or contact support on eac365. This data is used to maintain platform security and improve service quality.

2.3 Through the KYC Verification Process

Eac365 conducts KYC verification before processing withdrawals. This process may require copies of government-issued documents, which are used solely for identity verification and stored securely.

3. Purpose of Data Use

Eac365 uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unethical ends.

4. Data Retention and Security Measures

Eac365's server infrastructure follows internationally recognized security protocols. Our data protection strategy is multi-layered.

4.1 Encryption and Security Technology

All data transfers are secured via TLS 1.3. Data is stored in databases using AES-256 encryption. Passwords are never stored in plain text — only bcrypt hashes are retained.

4.2 Retention Period

Eac365 retains data only for as long as necessary. After account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

5. Cookie Policy

Eac365 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Language preferences and layout settings — to remember your choices.
• Analytics Cookies: To understand how the platform is used and improve our services.

5.2 Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent certain features of the eac365 platform from functioning properly.

6. Third Parties and Data Sharing

Eac365 generally does not share your information with third parties. However, there are a limited number of circumstances where sharing may be required.

6.1 Payment Processors

Information is shared with payment service providers such as Mobile Banking, Nagad, and Rocket only to the extent necessary to process transactions. These partners maintain their own privacy policies.

6.2 Legal Obligations

Under court orders, government investigations, or anti-money laundering laws, eac365 may be required to provide information to legal authorities. In such cases, only the minimum necessary information is disclosed.

7. Your Rights

You have a number of important rights under eac365's Privacy Policy. We respect these rights and act promptly upon receiving any request.

• Right of Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that data processing be restricted in certain cases.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to your data being used for specific purposes.

To exercise any of the above rights, contact the eac365 support team. Requests will be actioned within 30 business days of receipt.

8. Children's Privacy

The eac365 platform is strictly for adults. No one under the age of 18 is permitted to register, and eac365 does not knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.

If you believe a minor has created an account on eac365, please notify our support team.

9. Changes to the Privacy Policy

Eac365 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email address and displayed on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

10. Contact

For any questions, requests, or concerns regarding the Privacy Policy, please contact the eac365 support team. Our privacy team is available 24/7, seven days a week.